Workplace Operations Manager

About the Role:

Wing is looking for a Workplace Operations Manager to join our Corporate Real Estate and Workplace team. Based onsite in Palo Alto, CA, we are seeking a motivated individual dedicated to fostering premier workplace environments that fuel our unique culture and operational R&D efforts. The successful candidate will be an adaptive problem-solver who excels in high-energy settings, cultivating deep cross-functional ties to drive excellence across vendor relations, office services, and project oversight. This position oversees several local sites and involves approximately 10% business travel.

What You’ll Do: 

• Maintain high-functioning, secure, and hospitable office environments daily throughout designated Wing sites
• Collaborate with external suppliers, property management, and cross-functional teams to ensure seamless service delivery
• Support space optimization efforts, including desk reallocations, physical relocations, and strategic site planning
• Address facility-related inquiries and tickets promptly, overseeing every stage from initial report to final resolution.
• Manage essential workplace provisions such as culinary programs, logistics, mail, and overall team amenities.
• Oversee vendor performance, maintenance schedules, and administrative workflows for facility upkeep.
• Track operational spend, supply levels, and facility records through detailed logs and procurement systems.
• Integrate with IT, Safety, and Security departments to reinforce daily operational excellence and site safety.

What You’ll Need: 

• Minimum 5 years of professional experience in workplace operations, hospitality, corporate real estate, facilities management, or a related service-oriented field
• Willingness and ability to travel nationally up to 10% to oversee site operations and strategic initiatives
• Proven track record in managing external suppliers and facility service providers
• Superior organizational capabilities with the aptitude to balance competing demands in a high-growth, agile environment.
• Ability to cultivate robust cross-functional partnerships and collaborate across diverse teams.
• Proficiency in Google Workspace and experience navigating workplace management software or ticketing platforms.

Physical Requirements:

• Capacity to navigate office, lab, and field operations for prolonged durations
• Aptitude for periodically lifting or transporting materials up to 25 lbs
• Capability to utilize computer workstations and corporate hardware for sustained periods
• Ability to perform site walk throughs involving reaching, bending, and stair navigation
• Availability for national travel up to 10% based on operational requirements